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Remove City ID from Verizon LG Cosmos

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Source: LG Cosmos VN250

Remove City ID from Verizon Phone - LG Cosmos

The other day I got the software for my VN250 LG Cosmos updated.  It works fine but there is one new 'feature' I do not appreciate.  I started getting an annoying pop-up for CityID.  CityID tells you where the person is calling from. While I can see the value in such a service I have 2 problems with it;  1) I don't want to pay for it and 2) I did not download it onto my phone. 

What this means to me is the annoying age of pop-ups has migrated over to the cell phone world. The big problem I had was there was no way to turn it off.  The pop up offered me 2 choices, enroll in the 30 day free trial or remind me again later.  I did not want either. 

So the hunt began for the 3rd option, deleting the #$%@& pop up.  Here's what I found;

For the VN250 LG Cosmos, you navigate to the Media Center.  From there select "Browse & Download".  Navigate to the City ID item and select options and remove. It gives you the usual 'are you sure' kind of tricks but if you select yes, it will remove the application from your phone and prevent the annoying pop up from ever occurring again. 

Enjoy your new found freedom from pop ups on your LG Cosmos.

Comments

GusTheRedneck 17 months ago

Hi Tom T - Pop ups are a real pain in the rear. I have yet to come across a pop up that brings a benefit with it. I even had my cell phone provider remove anyone's ability to send me text messages after I experienced one after another texted advertisements. Yes, pains in the rear! Nice article here. Voted it up and useful. Thanks.

Gus :-)))

Tom T 17 months ago

GusTheRedneck - thanks for stopping by. Were it not for business I'd just get one of the old fashion flip phones that just makes calls. No pop ups no ads, just let me make or take a call. Thanks for the up vote & Happy New Year.

Jonathan C 16 months ago

Thanks a lot for this page. worked like a charm. i appreciate it.

Tom T 16 months ago

Jonathan C - Glad to help.

bill 16 months ago

i have had this city id pop-up bothering me nonstop for 4 days. i had no idea how to get it to stop and it seemed to be coming up with increasing frequency. i am glad i found this post and immediately removed the app. thanks again.

Tom T 16 months ago

Bill - Glad to be of help. I bugged the Cr@p out of me too.

matt 16 months ago

thank you!!!

Tom T 16 months ago

@matt - You are very welcome!

Jess 15 months ago

Thank you

Andy M 15 months ago

Just wanted to say a huge thanks for posting this. It was driving my wife absolutely nuts, so our house now remains intact. :)

Tom T 15 months ago

Andy M - Consider it my valentines present to you and your wife. Glad I could help promote harmony in the house!

BB 15 months ago

THANKS!!!!!!!!!!!!!!!!!!!

Karlene 15 months ago

Thanks... I removed it from mine. It was really aggravating....

Tom T 15 months ago

@BB/Karlene Your very welcome!

Katie 14 months ago

Thank you!!!! That was sooo annoying and your answer was sooo easy :)

Tom T 14 months ago

@Katie, Easy is always the goal. Glad to help.

Joe R 12 months ago

Thanks! Big time.

Tom T 12 months ago

Joe R- Glad to help...

ROC 12 months ago

Thanks for the advice on the City ID - got rid of it just like you said.

Tom T 12 months ago

@ROC...It was my pleasure....

Sandy 10 months ago

How do I get rid of ads for VZ navigator,city scoop and such from my LG Cosmo Touch? Help-it's really Annoying especially when I did not down load them or want them!!

Tom T 10 months ago

@Sandy - I don't have the Cosmos Touch. I'm going to guess that it is similar to VN250. There is probably a location where you download and add applications on your phone. That's where you need to find and delete the Verizon Navigator app. Wish I could help more but I'm not familiar with that exact phone. Good luck and let us know what you find.

Jodi 9 months ago

I got rid of mine too, it was a pain. Go to Browse & downloads and then go to remove...woola!! gone! :)

Helen 8 months ago

Thank you SO much for posting this! I was getting very frustrated with seeing this pop-up every time I turned on my phone, and it was only going for 1 day. So glad I don't have to deal with it anymore!

Jon 8 months ago

I was having the same problem and I came across your post. But instead of following your instructions I thought I'd give Verizon a call and make them go through the effort of telling me how to uninstall it. Verizon claims they did not push this out as part of an update and that it was most likely installed when my son downloaded and installed a free ringtone from Amazon.

Tom T 8 months ago

@Helen - No worries Glad to help

@Jon - I can tell you for sure, I've never downloaded an app to my phone so I don't know what to tell you.

Billy 8 months ago

Thank you so much.. my 1 year old had activated vznav and I called to cancel it, but I didnt know how to remove it. thanks for the tip, plus I learned how to get rid of that annoying CityID app too!

Tom T 8 months ago

@Billy - 1 years old and already a phone wiz.... Glad to help.

Pattie 7 months ago

Thank you for the help to get rid of the annoying pop up.

Tom T 7 months ago

@Pattie - No problem it is my pleasure.

Drew 7 months ago

Thank you so much!! When I took it to the Verizon store, they just told me to upgrade the software, which didn't help. I wish they had told me this!

NV 7 months ago

Thank you for posting this. I am so glad I came across your page :)

Tom T 7 months ago

@Drew & NV - No Problems. Glad to help.

Guest 7 months ago

Thanks so much, that "feature" has been annoying me for months

swesterly 7 months ago

Thanks greatly. This thing has been driving my wife crazy for months. Your page here is going to save her (and me) a lot of aggravation!

Paul 7 months ago

Thank you thank you what an incredibly annoying "feature."

Tom T 7 months ago

@Sweestert/Paul & Wife/Guest You are very welcome. It gives me a big smile when someone writes that this helped.

annoyed by CitiID 7 months ago

Thank you soooooo much for this info.

Tom T 7 months ago

@ Annoyed...you are soooooooooo welcome.

Alex 7 months ago

Thanks a ton, ive been dealing with that stupid thing since i got the phone over a year ago, glad to see it finally go

Tom T 7 months ago

@Alex - No problem Sorry you didn't find us sooner but at least it's gone now!

Richard B 6 months ago

It's gonna get worse

Today I received a disturbing post from Verizon - telling me that they will start sending me cell advertising and I do not have the ability to opt out.

Can you imagine the distraction, the complete disregard for privacy, the lost wages from our employees and most important - the safety factor - all phones can be hands free.

If you want a copy in PDF email rwbplastic@hotmail.com

How can this grab for profits be stopped at the expense of our loved ones.

Thank you

Tom T 6 months ago

@Richard B - There must be some way to opt out. My first thought is to temporarily opt out of texting/data for a while. I used to get the occasional text from them notifying me my bill has been paid or something like that but I told them to block all texts and haven't received anything since. I would like to see the email so I'll send you something off line.

Kelly 6 months ago

THANK YOU SO MUCH

5 months ago

thank you for this

Puyallup Mike 5 months ago

Thank you thank you THANK YOU!!!! I'm so pissed off that this thing keeps popping up all of a sudden. I've had the phone over a year and now it's started doing this.

Tom T 5 months ago

@Kelly/T/Payullup Mike - Glad to be a help. These apps can be so annoying.

ness 5 months ago

i freaking love you! this thing has been driving me NUTS! only been popping up these last few days and i couldnt figure out why, this phone is almost 2 years old, it used to belong to my mom... not sure if she had the same problem. but thank you! i was about to introduce this stupid thing to a hammer.

Tom T 5 months ago

@ness - you crack me up...introduce it to the hammer...that's a good one. Glad to help. Drove me nuts too.

Sandy 4 months ago

Oh MY GOD!!! I love you! Thank you for showing me how to get the City ID off. It was pissing me off!

OFFY 4 months ago

TY so much. This was driving me crazy.

Cameronsdad 3 months ago

Thank you very much. We have 2 phones, my was not getting this popup, but it was happening on my wifes phone after every call. It's been driving her crazy for the past couple of weeks. I just found out about it over the weekend, and your directions enabled me to correct the problem within a minute. Thanks Again.

Tom T 3 months ago

@Cameronsdad - No problem Glad to help and it is irritating that they put these things on in the first place.

connie 3 months ago

Thank you! So annoying...who cares what city and state. I called verizon a while back and they said they did not know how to get rid of it hmmmm! Thanks again Tom

Tom T 3 months ago

@connie - yes that's what I got too. Not very happy about it but it gave me the fire to go figure out how to get rid of it.

Heather 3 months ago

Thank you SO much for this article. That was getting to be a real pain in the @#$.

Tom T 3 months ago

@Heather...you are very welcome!

R.J. Yancey 2 months ago

thanks! this trash has been annoying me for months.

Tom T 2 months ago

R.J. Glad to help!

Nurse G 2 months ago

Thank you so much for the info! I know this article was directed for Verizon LG Cosmos owners, but I have the Verizon Samsung Reality and it worked on mine, too! I was getting pretty annoyed with this pop up thingy and decided to give your directions a whirl! All I can say is THANK YOU!!!!

Tom T 2 months ago

@Nurse G - Wow Didn't know City ID was also on the Samsung Reality. I'm guess in is on many other Verizon phones as well. Thanks for sharing that useful bit of info and I'm glad I could help.

Wendy 2 months ago

Thank you so much!! I will quit growling at my phone now.

Tom T 8 weeks ago

@wendy - you're very welcome.

Debbie B 7 weeks ago

thank you so much. That thing has been annoying the crap out of me.

Tom T 7 weeks ago

@Debbie B...wouldn't want to do that...glad to help.

Josi 3 weeks ago

Thank you. This has been driving me crazy for the past few weeks.

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